We have a very small team developing a software like Autocad. We will be starting a "UX department" (1 guy), and we are going to do UX research with users, but we also need to a platform that will give us simple reporting and insights. I only have experience with web analytics (such as Google Analytics, Mouseflow and Crazyegg). We use a dongle USB system for authentication and soon we will be moving away from that and do online authentication just like Adobe does. I know I'm asking for too much but it can't be that expensive too. In an ideal world, that application would have some sort of API that could be connected to a business intelligence application - we also don't have a dashboard with metrics for accounting, finance, tech support, marketing. Just Excel files. All we need is a simple system, or multiple systems, that we can easily track what is really important. We don't have a data team. The company is full of smart people. Also, Is there anything new in terms of predictive analytics or cognitive analytics that can help us out? So we don't need a full-time data scientist? Sorry I'm a designer with basic web analytics skills
I developed many analytics systems with capability of processing large datasets and can help you achieve the same. Give me a call or message and we can discuss it further.
Answered 7 years ago
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