This is a common problem. Here are some solutions (some more obvious and some less): 1. Make sure you hire skilled workers. This can be done by using service providers who you reached through recommendations (preferably from people that you know) and if you don't have any other choice: then base...
This depends upon where you are in the start-up continuum. If you are still in search of a viable business model (i.e. the start-up phase) then the "multiple hats" scenario is spot on. In this phase the key is to discover that which is repeatable and scalable. In other words - to put your energy...
I used to design and manage complex business processes in the large BPO industry, I'm a fan of efficiency. After I left the industry I bought an offshore service based software development and digital marketing company that was probably pretty similar to yours. Fundamentally the best answer com...
You need a CRM system that manages incoming leads. I am a beta tester for Salesformics.com and Stewart there will give you an awesome walk-through.
This sounds like an exciting project! There are certainly a lot of points to consider when putting together anything involving memberships, especially something like you've described. However, I won't go into every possible course as I believe the most likely route that will bring you success wi...
I think that it would be important to answer the following questions. * Who comes up with the "thoughtful questions"? And are they new every week? * Who is responsible for the answering of these questions? * What is the pace of the start-up? * Will every team's concerns / progress / roadblocks...
It's tough working with freelancers, but as you mentioned, it's sometimes necessary at early stages due to a lack of funds. You can either 1) Learn to code yourself 2) Find a software engineer co-founder 3) Learn a better system for working with freelancers So I'd recommend the 3rd option, and...