Keyword research is the systematic process of identifying the search queries a target audience uses to find information, products, or solutions. Queries are sized by search volume, ranked by competitive difficulty, and classified by intent, in order to inform what content to create for organic search and what terms to bid on in paid search. It is the bridge between what a company wants to sell and the language a customer actually uses to look for it.
Modern keyword research classifies queries by intent into four categories: informational ("what is a SAFE note"), navigational ("startups.com lexicon"), commercial-investigation ("best CRM for startups 2026"), and transactional ("buy hubspot starter plan"). Different intents ne...