Market segmentation is the practice of dividing a broad market into smaller groups of potential customers with shared characteristics that warrant differentiated approaches. Dimensions include demographics, firmographics, behavior, needs, and value drivers. Segmentation is used to focus go-to-market effort on segments where the company has best fit, and to avoid the "we serve everyone" trap that produces ineffective generic messaging. Segmentation dimensions vary by business model: B2C uses demographics and behavior; B2B uses firmographics and use case. It is the discipline that separates startups with focused, effective go-to-market from startups whose marketing reaches no one because it's pitched to everyone.
The commo...