Product analytics is the measurement and analysis of user behavior within a product, used to understand engagement, identify friction, and inform roadmap decisions. It captures events (clicks, page views, feature usage), user properties (segments, tenure, plan tier), and funnels (multi-step journeys) through tools like Mixpanel, Amplitude, PostHog, and Heap. It is a foundational discipline for product-led companies and increasingly standard across modern SaaS. It is distinct from marketing analytics (acquisition channels) and from business intelligence (financial and operational metrics).
The core capabilities:
Event tracking: capture user actions (signup, feature use, button clicks, page views).
User identification: tie e...