A Sales Development Representative (SDR) is the inbound-focused sales rep responsible for qualifying leads and booking meetings for Account Executives to close. SDRs work marketing-qualified leads (MQLs) generated by inbound channels through email and phone outreach, qualifying them into sales-qualified leads (SQLs). The SDR is typically the entry-level role in a B2B sales career path and the primary source of pipeline for AE-led sales motions. SDRs work the top of the funnel; AEs work the middle and close.
The SDR role specifics:
Owns: lead qualification, meeting-booking, MQL-to-SQL conversion.
Doesn't own: closing deals. SDRs typically don't carry a closing quota, their quota is meetings booked or qu...