The Dirty Dozen: 12 KPIs You Must Know Before Pitching Your Startupby Phil NadelKPIs, if constructed correctly, give management and potential investors a cold, analytical snapshot of the state of the company, untainted by emotion or rhetoric. Continue
The Dos and Don’ts of Great Customer Serviceby Emma McGowanCustomer service is important for any business, but for a startup it means the difference between succeeding and being one of the 90 percent that fail. HappyFox founder Shalin Jain goes deep on exactly what you should -- and shouldn't -- be doing for your customers. Continue
The Scientific Way To Prioritizationby George SpasovOr: How to REALLY tell what you should focus on next.Continue
Drop Your Free Tierby Matthieu Varagnat“Drop your free tier” should be for bootstrapped SaaS apps what “Charge more” is to consultants: a reflex, a sanity check, a default choice.Continue
6 Common Mistakes That Startups Makeby Eugeniya KorotyaIf you're launching a startup—be sure to avoid these 6 common startup mistakes to put yourself in the best position possible.Continue
Financial Modeling For Startups: The Spreadsheet That Made Us Profitableby CayaGet on top of your Financial Model and business budget to enable managers founders to make game-changing decisions. Continue
Two Experts Weigh in on How to Create a Great Logo for Your Startupby Emma McGowanThinking about designing your own logo, even though you're not a designer? These two branding and logo experts say: Think again.Continue
Why Entrepreneurs Thrive in Underserved Marketsby Mike KalisIn underserved markets, we get the best of everything. We hire the best talent, find the best investors, and work with terrific clients who genuinely appreciate what we do.Continue