Search

KPIs, if constructed correctly, give management and potential investors a cold, analytical snapshot of the state of the company, untainted by emotion or rhetoric.

Customer service is important for any business, but for a startup it means the difference between succeeding and being one of the 90 percent that fail. HappyFox founder Shalin Jain goes deep on exactly what you should -- and shouldn't -- be doing for your customers.

Or: How to REALLY tell what you should focus on next.

“Drop your free tier” should be for bootstrapped SaaS apps what “Charge more” is to consultants: a reflex, a sanity check, a default choice.

If you're launching a startup—be sure to avoid these 6 common startup mistakes to put yourself in the best position possible.

Advice from Joanne Wilson, Angel Investor

Get on top of your Financial Model and business budget to enable managers founders to make game-changing decisions.

Thinking about designing your own logo, even though you're not a designer? These two branding and logo experts say: Think again.

In underserved markets, we get the best of everything. We hire the best talent, find the best investors, and work with terrific clients who genuinely appreciate what we do.

Or: Why I Left My Six-Figure Job For a Chatbot