Roger BannisterChief Consultant, Retreever Consulting

Senior business professional with more than three decades of sales, operations and management experience, in a very broad range of industries. Check out my profile on LinkedIn

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Salesforce CRM Professional Edition, built in web to lead function, mass email function with html and text email templates as well as campaign tracking , the best reporting tool of any crm , easily customizable includes Chatter collaboration tool

Based on my experience I would recommend Salesforce , it has an intuitive user interface with an attractive design. It also offers excellent reporting functionality and is extremely flexible.

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