Questions

I know our quality of service is far superior, and I know that all the people (or at least 90% of the people) pitching lower prices than us won't be able to deliver an end product that will be of much benefit to the client (even if they do manage to fulfil the technical requirements). We want to actually talk to buyers to figure out how and if we can actually help them, but most insist on us just sending a quote so they can screen everyone based on pricing before proceeding to discussions.

Remember when you start a business or are an established business you have to decide who is your perfect customer, since not all potential customers are equal, and not all potential customers are profitable. It is likely that the type of customer who is purely price orientated like those on Elance etc. may not be profitable to your overall business success as it is very unlikely they will pay you more in the future. You would be better focusing your marketing attempts on finding customers who do appraciate your work and understand the added value your agency has to offer, than chasing jobs, by people that only value you and your business by lowest price, which is a business model that can only lead to failure.


Answered 10 years ago

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