My website will be about 75% complete, but I am not able to actually take on customers for other various reasons until about 6 weeks after the show. How can I still be confident in potential customers on the back of this? I am exhibiting at a gift and homewares event as a startup which can help all retailers attract more customers and sell more products (ie I am not competing against them) and have been selected to attend as a startup by the organizers as they see my service as a perfect fit. I am feeling very rushed, however, I know that attending in a years time will be too late for me. This is too good of an opportunity to miss and I need to form a solid strategy around my attendance to maximize effectiveness.

Treat the event like a lean startup landing page.

Get people to sign up for a "waiting list" to use your service. Have one or two easily accessible ipads on the side of your booth nearest the walkway, so that people can easily sign up. The ipads should have a nice landing page on it that shows some basic background, a waiting list sign up, and it should say "We're right here to answer any questions!" to draw people in to talk to you. You'll instill confidence in potential customers by how well you present yourself (in conversations with them, in the clothes you wear, etc.) and your booth.

You might use a small subset of your sign ups as beta testers that get to see and fiddle with the website before the official release. Don't use them to look for bugs, but have a questionnaire that they answer about what features they like most, etc.

Have a newsletter (every week or every two weeks) be sent out to all the emails you collect. Each email should highlight one or two features or progress of your site that has just been completed ("we've just partnered with xyz!", "now completed: feature xyz", etc.). This should be done in a sequence and spacing that presents well, and doesn't have to accurately reflect the exact time and sequence of when things were actually completed.

If you'd like finer grained advice based on your actual website and potential customers let me know and I'll see how I can help,


Answered 4 years ago

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