Hello! I am using Galaxy Book Flex α, and I loved it but unfortunately, it is not working well for the previous 2 3 weeks, it's cursor working not properly or smoothly though I have updated the cursor driver, Sometimes on the upper portion of the screen auto click occurs, I have reinstalled the windows, tested on new power plugs but it is not working. It mostly happens when I work on the following sites of my client: https://stampaprints.com/ The above sites have Nulled wp-rocket installed in them, and when I start working on it, my laptop becomes very hot and loaded, and after a few minutes cursor becomes hang and auto clicks start appearing until I restart my laptop. I don't know how to recover that, I have tried several options but no luck. could you guys tell me, how to tackle this problem? Help me out, guys.
To fix the cursor issues on your Galaxy Book Flex α, here are a few potential solutions you can try:
Make sure to update the touchpad driver to the latest version.
Try using an external mouse to see if the issue persists when the touchpad is disabled.
1)Check if any conflicting software or programs are causing the cursor to act erratically and remove them if necessary.
2)Perform a system scan to check for any viruses or malware that may be causing the issue.
3)Run hardware diagnostics to check for any hardware issues with the touchpad or other components of the laptop.
If the problem persists, reach out to Samsung support for further assistance.
Additionally, you've mentioned that the problem occurs when working on specific websites like https://stampaprints.com/ which has a nulled wp-rocket installed. You may want to try disabling any plugins or scripts on the website that may be causing the issue. If the problem persists, reach out to the website developer for assistance.
Answered a year ago
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