Expert Advice

KPIs, if constructed correctly, give management and potential investors a cold, analytical snapshot of the state of the company, untainted by emotion or rhetoric.

An imperfection in your product is just that. An imperfection. It can be fixed. Or maybe it doesn’t need to be fixed because not everything needs to be perfect.

It's becoming increasingly difficult to sustain and optimize creativity for yourself and your teammates. Here are two very very powerful methods to preserve and even increase your creativity levels as the days go by.

Customer service is important for any business, but for a startup it means the difference between succeeding and being one of the 90 percent that fail. HappyFox founder Shalin Jain goes deep on exactly what you should -- and shouldn't -- be doing for your customers.

Company leadership retreats can go a long way in helping your team bond and develop a greater level of chemistry with each other and the organization.

There is genius waiting inside each of us. So don’t let your startup slip away, and instead, get in there and lead the band. Take us all on a journey. Let your imagination be as big as the world.

I know from experience that entrepreneurship isn't about being brilliant; it's about being adaptive and resilient.

Or: How to REALLY tell what you should focus on next.

Do your live-fire tests with real folks and prepared to get served some humble pie. It doesn’t always taste sweet but it’s good for the soul (and the product).