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This week we had one of our best team members leave to join another startup. We couldn't be happier that he's gone.

Customer service is important for any business, but for a startup it means the difference between succeeding and being one of the 90 percent that fail. HappyFox founder Shalin Jain goes deep on exactly what you should -- and shouldn't -- be doing for your customers.

Company leadership retreats can go a long way in helping your team bond and develop a greater level of chemistry with each other and the organization.

“Drop your free tier” should be for bootstrapped SaaS apps what “Charge more” is to consultants: a reflex, a sanity check, a default choice.

If you're launching a startup—be sure to avoid these 6 common startup mistakes to put yourself in the best position possible.

Advice from Joanne Wilson, Angel Investor

A company will only survive as long as it continues to have a strong customer base. So, how do you go about getting those critical first customers?

Or: Why I Left My Six-Figure Job For a Chatbot

Captable.io is a free tool that supports easy cap table creation, management and insights for Founders.

There is a major pain point when logging into different services—because there are too many steps to do just that. But, there is room for improvement—So, lets implement it as soon as possible.