It's sort of an own vs. rent question. You can get advice on demand from someone on clarity whenever you want, but it's not likely they will go to bat (or go to bat for free) in the same way someone with equity will. I viciously defended equity in my first company but my partner and I were respo...
The perfect strategy is to show your client what their benefit and return on investment would be on this specific advertisement. This is what they are looking for from your pitch. It is great if you show them a positive benefit that they will receive from the advertisement. An example would be a ...
As the business or product is not described, I will answer it for a general SaaS product. Think from the reseller's point of view. Why will you try to sell it to your community (users/clients/followers). Don't think only about revenue opportunities, but opportunities at all. 1. Commissions, fir...
Hi, First of all, well done for all the amazing things that you've already done. This in itself is already a great achievement. You are correct about the processes that you need to do and if I understand your question, you want to know how you can recruit the relevant professional with a limite...
Offer the client excellent customer service. The level of customer service you provide has a major impact on the customer's loyalty and return. Publish customer's reviews and testimonials. Be transparent & Always put your customers first.
10% of the total monthly sales churning on an absolute basis is near fatal. That means that within 5 months, you have 50% absolute churn per year, which reveals fundamental flaws with the service itself. Anything above small single digit churn is telling you and your team that customers are not...
Use Mattermark.com to find them. They have a 14 days free trial. The tool will let you filter by founding and type of company, so it will probably give you what you need.
Products like ZenDesk have a whole system built around help centers and tickets. Discourse and Disqus offer forum-like discussions. WordPress has several forum plugins. And that's just what I can think of off the top of my head. My assumption would be that a deeper search on Google will come ...
Good question. 6% churn per month on $5M is $300,000. Seems like a lot of money to me without even knowing your cost of customer acquisition. It's like trying to fill a leaking bucket. A little uptick in churn rate will have a HUGE NEGATIVE impact on your valuation: you reduce your LTV and ARPA w...
I don't think the service you are envisioning is a new concept, but it might not exist at scale as a packaged Saas product. If you have not encountered it yet and you are actively looking for it, it could mean that it either does not exist yet or there is a big opportunity to become that authorit...