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When a credit card is used to make a purchase/payment the cardholder has the ability to chargeback that transaction for up to 180 days with the issuing bank. If they have not received the product and/or service as promised they will contact the issuing bank.

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Really good question. You can do it via one of three ways: 1) Provisional Patent. if an implementation of their system to his new market would be patentable (i.e. using machine X to make donuts instead of jewelry), then you could file a provisional patent on the idea. Provisional patents are ver...

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To answer this, you need to have a working model for your customer LTV (Life Time Value). Most startups can't accurately estimate their LTV, so if you don't have good enough data, then building your CAC based on assumed LTV numbers can be fatal. In this case, it's better to evaluate your CAC ...

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Sorry to answer a question with a question, but why do you want to strengthen the relationship, rather than going your separate ways? A business partnership is similar to a marriage or other very intimate relationship. If you can't have open and honest communication, the relationship will suffer...

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You get the bravery to do the thing by doing the thing. Stop being in analysis paralysis and just get on with it. You build a business one step at a time, one action at a time. Just get on with it. Stop worrying about whether it will be profitable or not. You either want the thing or you don't...

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What do you see when you look at the stock market over the last two weeks? The Dow was down over 900 points this morning. Why are you even thinking of selling your business in this sort of market when there are no buyers? If the above makes sense to you then its wrong. The Dow recovered becau...

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Finding a coach is easy - there are many of them out there. Finding the right coach is the challenge. There are several factors to consider: Working with a coach that has similar experience in their background is not absolutely necessary, but can be very valuable. Having someone that can trul...

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I think you should first really step back and ask if you need that role filled. Are your sales growing? Are they growing as quickly as you'd like? Do you think someone could push that needle? I've worked at companies with strong focus on sales and some where there were no sales people at all. It...

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In theory they could own the business as long as the profit of that business were used to further the non-profit work of the school. The bigger question would be whether the school actually owns the business or whether you as a separate non-profit were operating within the facilities of the sc...

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Congratulations - you're in a very enviable position compared to many startups - you already have an audience. I would recommend that you open a dialog with your readers - it doesn't have to be obvious (it can be), but you should include them in the decision, and find out what they want. You ...

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