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Results for: Operations Management

If you look at current stats for tourists and travellers, they want fast, technical experiences. Over 60 - 70% want instant bookings by looking on their mobile and getting the confirmation they need. You will attract more individuals by giving them the user experience they are looking for. With ...

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The best way is always through helping your people to grow. Think about the micro managers motivation - typically it is fear driven. Alleviate that fear. Give them the One Minute Manager book and talk about it... If they are tough to approach, hire an outside consultant to come in and talk w...

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it sounds like you've already answered your own question – you needed a COO yesterday. I would disagree with your CMO that adding a COO is just adding "another layer". It is, in fact, what keeps the lights on. If your house isn't in order, everything else falls apart. With 26 employees, one of y...

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Hi! I would be careful in compensating only by commission. This will give you the kind of sales reps you might not want. If you were to invest your time, would you not want to receive some kind of fixed fee for the invested time? Also, by paying commission based, you are telling the sales guy t...

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Setting up a proper accounting system should be your #1 priority. There are many services such as Webgility that will sync your inventory with Quickbooks, Xero, etc and all of your sales channels (ebay, ecommerce, etsy, etc).

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I have been in this very situation a lot of times. You may need to move on. When selling you need to verify the person has budget when they are a prospect, early in the process. Your well beyond that point. If they don't have budget, you need to move up to the guy who does, altering the value...

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Hi there, I have 6+ years of experience selling enterprise software and one of the products I sold at Oracle included their SaaS LMS application as part of the whole HCM suite. Your question about comp definitely depends on the industry, location of the individual, experience level, average dea...

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As a startup freak myself, I am always looking for new ways to make the company better and communications between the teams easier. I like Slack as a communications tool as well as Asana. HipChat is pretty slick for instant messaging and integration with inbound customer service live chatting for...

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Instead of repeating the wisdom of others, I'll link to it below. Here is a great blog post on hiring your first salesperson: http://tomtunguz.com/when-to-hire-a-salesperson Also, Mark Suster has written a ton of great post on his blog about startup sales. http://www.bothsidesofthetable.com/o...

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For the first 90 days, listen and plan - but don't do anything. You need to understand why they are under performing and 9/10 it's because the previous Manager was just not a good Manager, could not recognize people's strength's, had them in the wrong roles, tried to do their jobs etc etc Read...

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