The leading players are Zendesk, GrooveHQ, and FreshDesk. I have used all of these and my vote goes to Zendesk. I talked about it as a case study for a documentation task, see http://www.vinishgarg.com/2014/09/kb-case-study-pain-points-and-analysis/. I am also co-founder of @In23Hours where we ...
Through your Dashboard, where you're seeing this answer.
It has been my experience that, since Startups.com purchased Clarity, the site has been abandoned. I have gotten no support and, from the looks of it, the site is no longer being supported or improved upon. Is there something the community can help you with?
In my opinion, phone support is frequently requested but hardly ever needed. I worked at Twilio and as part of my role as a Developer Evangelist I responded to help desk tickets part of the week. We didn't do any phone support and we were able to help people effectively. The key is to be very ...
Two years is a lot of lost time fighting over $1000. The $1000 is only worth fighting over if the lost time involved could potentially less than $1000. Most credit card terms of service only allow for a short window to file + resolve disputes... sometimes 6 months... usually 3 months... so it's...
So sorry to learn that this is happening to you! You did right by asking this person to stop, however, they persisted! Follow this link for a video and guide to help you block this person so that you can get back to enjoying Twitter!!! :-) https://help.twitter.com/en/using-twitter/blocking-an...